Dr Thaer Sabri

Managing director

Thaer is founder and managing director of payments consultancy Flawless Money. He is also senior partner of the payments specialist law firm FM Legal. In addition, he founded and is CEO of the Electronic Money Association, the trade body for the electronic payments industry in Europe.

He has more than 20 years’ experience in electronic money and innovative payments, and is a qualified solicitor in England & Wales and is also an engineering graduate, and postgraduate.

Thaer is additionally a member of the Board of the European Payments Council (EPC), a member of the European Commission Payment Services Market Experts Group, he sits on the UK Joint Money Laundering Steering Group, and participates in working groups of the SEPA governing body, the Euro Retail Payments Board (ERPB).

Judith Crawford


Judith runs the Electronic Money Association, a core part of FM’s services to the e-money industry. It supports FM’s regulatory monitoring facilities, enables the shaping of legislation to ensure that the UK and EU regulatory framework for EMA members is conducive to growth and innovation, and creates an open competitive marketplace for alternative payment service providers.

Dr Qazi Jalisi

Director and senior regulatory consultant

Qazi is a multi-specialist lawyer focusing on European-wide developments in financial services, e-commerce and data protection, particularly concerning e-money, payment services, and FinTech. Qazi advises businesses ranging from start-ups to multinationals on both EEA and non-EEA regulatory regimes. He has also advised on anti-money laundering and sanctions regimes.

Vedrana (Veca) Kovacevic-Jalisi

Senior regulatory consultant

Veca is a multi-specialist lawyer focusing on European regulatory legislative developments and regulatory perimeter issues, particularly concerning e-money and payment services. She also works on European-wide conduct of business, general consumer protection and e-commerce rules. She has experience in advising on anti-money laundering regimes across Europe. Veca advises regulated and unregulated entities offering innovative payment solutions under both EEA and non-EEA regulatory regimes.

Matt Stride

Senior consultant

Matt joined Flawless Money in 2008 and is primarily involved in regulatory applications and providing compliance reviews and internal audit services to e-money issuers and payment service providers. He has significant experience helping clients gain and maintain their authorised status and is skilled at working with businesses to develop and implement appropriate and pragmatic operational, compliance, governance, and risk management arrangements.

Philip Robinson

Senior consultant

Philip has spent more than 20 years in financial regulation and has held several senior management roles at the Financial Services Authority from 1998 to 2010. Among these were director positions in deposit takers, regulatory transactions and financial crime and intelligence. He was on the UK delegation to the Financial Action Task Force from 2004 to 2009.

A certified accountant and fellow of the Chartered Institute of Securities and Investment, Philip has broad experience and knowledge of domestic and international regulation and its relevance to strategy, governance, and operations. He also sits as a non-executive on several public sector boards.

Jane Donovan

Office manager and EA to Thaer Sabri

Jane has been Thaer’s EA since 2008 and manages the smooth running of the company’s office in Surbiton. In addition, she works on the admin side of the EMA, organising regular monthly meetings as well as conferences and workshops.

Her previous career was in writing and editing, most recently as a freelance, and before that in investment banks. She has more than 15 years of experience in journalism, originally working in medical journalism, and has been highly commended in the BMJ book awards. She has also edited many fiction and non-fiction books.

Dr Andrew Lenaghan

Network and IT Security consultant

Andrew is a networking and IT security specialist with more than 15 years of experience in incident management, disaster recovery and business continuity. He is responsible for managing the IT infrastructure at Flawless money and its sister legal practice.

Andrew is a former security specialist with the CERT team at Oxford University, and prior to that a principal lecturer and researcher in networking and communications. He is a computer science graduate with a PhD in visual cognition and AI relating to pattern recognition.

Maite Ortiz

Accounts manager

Maite is responsible for running the accounts department. She provides relevant advice and assistance to the business with periodic financial reporting and forecasting, and co-ordinates human resources and payroll. She also supervises a small team. In addition, she provides support to client projects with anti-money laundering. Maite worked as an accountant administrator for several years in Spain and the UK, and has also worked as a revenue analyst. She holds the ICA diploma in anti-money laundering.

Ruth Mitchell

Senior consultant

Ruth specialises in providing payments regulatory compliance advice to multinational e-money issuers and payment service providers. With over 20 years in the payments industry, she has extensive experience helping clients navigate the regulatory landscape and optimise their compliance arrangements.

Ruth is also a senior advisor to the Electronic Money Association, leading policy initiatives in several areas, including open banking, retail payment systems and schemes, and Brexit. In addition, she participates in working groups of the European Retail Payments Board, the European Payments Council, and UK Open Banking to advocate for the industry.

Dimitrios Markakis

Senior consultant

Dimitrios provides technology and security consulting support to a range of payment service providers that seek to develop/deploy new payment products. He has worked with banks, international card schemes, MNOs, technology vendors, retailers, and government agencies to design, audit and support the secure deployment of various electronic payment products. His work has focused on the design of secure electronic payment products and protocols for use in online/mobile payment interactions.

Dimitrios is a certified information systems security professional (CISSP) and a Prince2 project management practitioner.

Kate Ilyushyna

Compliance Associate

Kate focuses on regulatory and compliance projects, and provides primary support for the EMA.

Morgane Laigo

Compliance Associate

Morgane advises e-money issuers and payment service providers on their compliance obligations under payment services and anti-money laundering regulation. Morgane primarily specialises in European regulation focusing on the French, Belgian and Luxembourgish regulatory frameworks; she is an expert in the negative scope of the second Payment Services Directive. 

Morgane was previously the Legal and Compliance Officer of a UK-authorised Electronic Money Institution. Morgane holds a Bachelors of Law and European studies from the University of Nantes and a Masters in International Trade Law from the University of Paris X Nanterre.

Sinead Halhed-Moran Walsh

Senior Legal Advisor

Sinead is a legal and compliance expert with particular knowledge of data protection and governance. She is a qualified barrister and notary who worked for five years in a leading Irish bank, following initial practice at the courts. She then led teams in the legal and compliance divisions of a global unicorn fintech organisation before joining our team. Sinead holds a masters in European and comparative law (LLM), bachelor of laws (LLB), a professional diploma in compliance and a diploma in management studies. She has a particular interest in ethics, as a member of the Association of Compliance Officers in Ireland (ACOI) working group, and in corporate well-being. 

Robin Darbyshire

Senior consultant

Robin provides Flawless with accounting expertise to a variety of issues and has nearly 40 years of experience as a chartered accountant in several industries, particularly with central banks.

Robin spent 19 years at the Bank of England and, for the last 10 years, has been an independent consultant with assignments for the International Monetary Fund and the European Central Bank, among others.

Giedre Mitkute

Senior associate

Giedre is a regulatory and commercial lawyer. Her regulatory work focuses on issues and developments relating to e-money, payment services and anti-money laundering rules. Giedre advises clients both in the regulated and unregulated space such as fintech companies, e-money issuers, payment service providers, programme managers, gift card and rewards solution providers. Giedre is experienced at advising on multi-jurisdictional cross-border expansion matters. Giedre’s previous experience as a regulatory manager with an e-money issuer included overseeing payments-related regulatory compliance across 12 EEA jurisdictions and preparation for implementation of PSD2 and AMLD4 changes.